Update date: December 12, 2023
Effective date: December 12, 2023
Nikawal is a product developed by Jiaxing Erchuan Technology Co., Ltd. (registered at Room 303, Building D, No. 906, Yatai Road, Daqiao Town, Nanhu District, Jiaxing City, Zhejiang Province. Hereinafter also referred to as "we" or "Nikawal")
Network access tools that provide services. In order to explain how Nikawal will collect, use and store your personal information and what rights you have, we will explain relevant matters to you through this guideline.
The key points are as follows:
i. We will explain one by one the types of personal information we collect about you and its corresponding uses, so that you can understand the specific categories, reasons for use and methods of collection of the specific personal information we collect for a specific function.
ii. When you use some functions, we will collect some of your sensitive information after obtaining your consent. For example, when you use the Nikawal intranet connection function, we will collect your device system version, software information, and running processes. Unless it must be collected in accordance with relevant laws and regulations, refusing to provide this information will only prevent you from using relevant specific functions, but it will not affect your normal use of other functions of Nikawal.
iii. Currently, Nikawal will not actively share or transfer your personal information. In addition, we will conduct a risk assessment on the behavior of providing information to external parties.
iv. Currently, Nikawal will not actively obtain your personal information from third parties. If we need to obtain your personal information indirectly from a third party for business development in the future, we will make it clear to you the source, type and scope of use of your personal information before obtaining it. Regarding the scope of authorization and consent when third parties provide personal information, we will obtain your express consent before processing your personal information; in addition, we will also strictly abide by relevant laws and regulations and require third parties to protect their Legality of information provided.
v. You can access, correct, and delete your personal information through the channels listed in these guidelines, and you can also withdraw your consent, cancel your account, and make complaints and reports.
vi. In order to collect your information under these guidelines, or to provide you with services, optimize our services, and protect the security of your account, we will need to ask you for relevant permissions; sensitive permissions include device system version information, software Information, etc. will not be turned on by default and will only be authorized by us after you explicitly agree. 

It is important to note that obtaining sensitive permissions is a necessary but not sufficient condition for us to collect certain information. Our obtaining a specific sensitive permission does not mean that we will necessarily collect your relevant information; even if we have obtained sensitive permissions, we will only collect your relevant information when necessary and in accordance with these guidelines.
If you want to know more detailed information, please read the corresponding chapters according to the following index:
1. Information we collect
2. Storage of information
3.Information security
4. How we use information
5. Provide to external parties
6.Your rights
7.Change
8. Protection of minors
9.Others
10. Contact us
1. Information we collect
When you use the Nikawal service, Nikawal will collect information that you actively provide when using the service or that is generated due to the use of the service in the following ways to provide you with services, optimize our services and protect the security of your account: 1.1 When you register for the Nikawal service, we will collect your software information, disk file information, running process information, and system patch information. This information is collected to help you better use Nikawal and protect the security of your Nikawal account. The mobile phone number is sensitive information, and such information is collected to meet the online real-name system requirements of relevant laws and regulations. If you do not provide this kind of information, you may not be able to use our services normally.
1.2 When you use Nikawal services, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and protect the security of your account, we will collect your device model, operating system, unique Device identifier (referring to a string of characters programmed into the device by the device manufacturer, which can be used to uniquely identify the corresponding device), login IP address, Nikawal software version number, access network method, type and status, network Log information such as quality data, equipment accelerators (such as gravity sensing equipment), operation logs, service log information (such as your search on Nikawal, records of operations viewed, service failure information, referral URLs, etc.). This type of information is provided to Basic information that the service must collect.
1.3 When you use the Nikawal network connection function, the operation will be recorded, and the records will be stored in our servers, because storage is necessary to achieve this function. We will store it in an encrypted manner. Unless you choose independently or comply with relevant laws and regulations, we will not provide the above information to the outside world or use it for other purposes other than this function.
In accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent in the following circumstances:
a) Relevant to the personal information controller’s performance of obligations stipulated in laws and regulations;
b) Directly related to national security and national defense security;
c) Directly related to public safety, public health, and major public interests;
d) Directly related to criminal investigation, prosecution, trial and execution of judgment;
e) To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the authorization and consent of the individual;
f) The personal information involved is disclosed to the public by the personal information subject on his own initiative;
g) Necessary to sign and perform a contract according to the requirements of the personal information subject;
h) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
i) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
j) The personal information controller is a news unit and it is necessary for it to carry out legal news reports;
k) If the personal information controller is an academic research institution and it is necessary to conduct statistical or academic research for the public interest, and when it provides externally the results of academic research or description, the personal information contained in the results will be de-identified.
Please understand that the functions and services we provide you are constantly updated and developed. If a function or service is not in the above description and your information is collected, we will use page prompts, interactive processes, website announcements, etc. The content, scope and purpose of information collection will be separately explained to you to obtain your consent.
Please note that currently Nikawal will not actively obtain your personal information from third parties. If we need to obtain your personal information indirectly from a third party for business development in the future, we will make it clear to you the source, type and scope of use of your personal information before obtaining it. Regarding the scope of authorization and consent when third parties provide personal information, we will obtain your express consent before processing your personal information; in addition, we will also strictly abide by relevant laws and regulations and require third parties to ensure that they provide the legality of the information.
2. Storage of information
2.1 Where information is stored
We will store user personal information collected within China in accordance with laws and regulations. If the storage location of your personal information is transferred from China to overseas, we will strictly comply with the provisions of the law.
2.2 Duration of information storage
Generally speaking, we only retain your personal information for the time necessary to achieve the purpose. When you cancel your Nikawal account, we will delete the corresponding information;
3. Information security
We strive to provide user information security to prevent loss, improper use, unauthorized access or disclosure of information.
We will use various security protection measures within a reasonable security level to protect the security of information. For example, we will use encryption technology (such as SSL), anonymization and other means to protect your personal information.
We use continuously improving technical means to strengthen the security capabilities of the software installed on your device to prevent the leakage of your personal information. For example, we will encrypt some information locally on your device for safe transmission; in order to prevent viruses, Trojans or other malicious programs and websites, we may know the application information installed on your device, running process information or device memory. Data stored in; in order to prevent illegal activities such as fraud, account theft, and counterfeiting, and to conduct security checks, data such as unique device identifiers, login IP addresses, operation logs, geographical location information, etc. may be analyzed and used in order to take security measures or perform security checks. Reminder etc.
We have established specialized management systems, processes and organizations to ensure information security. For example, we strictly limit who can access information, require them to comply with confidentiality obligations, and conduct audits.
If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding, and inform you in the form of push notifications, announcements, etc.
At present, Nikawal has passed the evaluation and filing of the national network security level protection (Level 3). In terms of information security, it has met the requirements of ISO27001, international information security management system, TRUSTArc and other international authoritative certification standards, and has obtained corresponding certifications.
We will do our best to protect your personal information. We also ask you to understand that no security measures can be impeccable.
4. How we use information
We may use information collected through certain features for our other services. For example, we may use the information we collect when you use one of our functions or services to provide you with specific content in another function or service, perform indirect crowd profiling based on feature tags, and provide more accurate and personalized Services and content, protecting user rights or protecting Nikawal ecological security, etc.
To ensure the security of the Service and help us better understand how our applications are running, we may record relevant information, such as how often you use the application, crash data, overall usage, performance data, and the origin of the application. We do not combine the information we store in our analytics software with any personally identifiable information you provide within the Application.
If we use your personal information beyond the scope directly or reasonably related to the stated purpose at the time of collection, we will inform you again and obtain your express consent before using your personal information.
5. Provide externally
We do not share information that personally identifies you (such as your name or email address) with our partners unless you expressly authorize it.
We will not provide your personal information to such third parties without your express consent.
As our business continues to develop, we may engage in mergers, acquisitions, asset transfers and other transactions. We will inform you of the relevant circumstances and continue to protect or require new controllers to continue to protect or require new controllers to continue to operate in accordance with laws and regulations and standards no lower than those required by these Guidelines. Protect your personal information.
In addition, in accordance with relevant laws, regulations and national standards, we may share, transfer, and publicly disclose personal information in the following circumstances without obtaining the prior authorization and consent of the personal information subject:
a) Relevant to our performance of obligations stipulated in laws and regulations;
b) Directly related to national security and national defense security;
c) Directly related to public safety, public health, and major public interests;
d) Directly related to criminal investigation, prosecution, trial and execution of judgment;
e) To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the authorization and consent of the individual;
f) Personal information disclosed by the personal information subject to the public on his own initiative;
g) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
6. Your rights
During your use of Nikawal, in order for you to access, correct, and delete your personal information more conveniently, and to protect your right to withdraw your consent to the use of personal information and cancel your account, we have provided you with corresponding operations in the product design. set up
Please note that the operating settings may differ between different operating systems and different versions of the Nikawal software; in addition, in order to optimize your experience, we may also adjust the operating settings. Therefore, the following guidelines are for reference only.
7. Changes
We may revise these guidelines from time to time. When the terms of the Guidelines change, we will display the changed Guidelines to you via push notifications, pop-ups, or other appropriate forms when you log in and when the version is updated.
8. Protection of minors
We attach great importance to the protection of minors’ personal information. According to relevant laws and regulations, if you are a minor under the age of 18, you should obtain the written consent of your parent or legal guardian before using Nikawal services. If you are the guardian of a minor and you have questions about the personal information of the minor under your guardianship, please contact us through the contact information in Section 10.
9. Others
Nikawal's "Privacy Policy" is a general privacy clause that is uniformly applicable to Nikawal. The user rights and information security measures stipulated in it are applicable to Nikawal users. If there is any inconsistency or conflict between Nikawal’s Privacy Policy and these Guidelines, please refer to these Guidelines.
10. Contact us
When you have other related questions, please contact us at https://www.nikawal.com/. You can also send your questions to service@nikawal.com or to the following address:
Room 303, Building D, No. 906, Yatai Road, Daqiao Town, Nanhu District, Jiaxing City, Zhejiang Province, China (closed)
Postal code: 314000
We will review the issue as soon as possible and respond within fifteen days after verifying your user identity.
Jiaxing Erchuan Technology Co., Ltd.